7 Steps to Contact Tourist Police in China
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Your safety is paramount when traveling in China. Here’s how to reach tourist police.
Step 1: Know the Number
The national tourist police number is 110 (same as regular police). For non-emergencies, try 12301 (tourism hotline).
Step 2: Use WeChat
Step 3: Download the App
Download “Police Sun” (警民通) app - available in English and Chinese.
Step 4: Locate Your Police Station
Your hotel concierge can direct you to the nearest tourist police station.
Step 5: What to Say
Know your location (酒店名称/地址), passport number, and describe your emergency clearly.
Step 6: English Support
Major tourist cities (Beijing, Shanghai, Xi’an, Guilin) have English-speaking officers.
Step 7: Keep Documents
Always carry passport copies. Police may ask for identification.
For emergencies: Call 110 For tourism issues: Call 12301